Promoter/Bookings

Venue:
Address:
Blue Cross Arena
One War Memorial Drive
Rochester, NY 14614
Main Phone: 585-758-5300
Main Fax: 585-758-5327
Event Hotline: 585-758-5300
Event Booking: 585-758-5333
CONTACT INFORMATION
General Manager: Jeff Calkins
Director of Operations: Richard Mason
Director of Finance: Michael Heuer
Director of Event Services: Steve Williams
Box Office Manager: John Concordia
Assistant Box Office Manager: Ed Solorzano
TICKETING
Ticket Company: Ticketmaster
Charge-by-phone: 1-800-745-3000
Ticket locations:

Auditorium Theater
House of Guitars

Windows: The Arena Box Office has up to 8 operating windows.
Box Office Hours: Mon-Fri 11:00am-3:00pm
Sat 10:00am-2:00pm
Sun 12:00pm Event Days Only
Event Days Open until
One Hour after Event Begins


For more information call 585-758-5300.
Discover, MasterCard, VISA accepted.
CAPACITIES
Floor Size: 85' wide x 200' deep
Hockey - 11,215
180 degrees - 10,877
270 degrees - 11,352
360 degrees - 12,428
In the Round - 12,906
General Admission - 14,000
Seating configuration: Floor - 1,680
Lower Bowl - 4,696
Upper Bowl - 6,052
Total Seats - 12,428
BACKSTAGE AREAS
Loading Docks
The Arena utilizes (4) covered docks off Court Street. Approximate distance to the upstage center is 60 feet.

One drive-in truck ramp with 15-foot clearance leads straight to the Arena floor.

Stage
Manufacturer - Stage Right. Model # ME3750. The rolling concert stage is 80'x80' with skirting and hand rails. Heights from 4' to 6' can be built in any 4'x8' dimension as well as tiered in different heights.

Dressing Rooms

Rooms#
Size
Mirrors
Bathroom
Showers
Cable
LR1
22'x18'
yes
yes
yes
yes
LR2
22'x18'
yes
yes
yes
yes
LR3
21'x19'
yes
yes
yes
yes
DR1
10'x8'
yes
yes
yes
yes
DR2
10'x8'
yes
yes
yes
yes
DR3 (Star's DR)
30'x12'
yes
yes
yes
yes
DR4
9'x7'
yes
yes
yes
yes
Officials
9'x16'
yes
yes
yes
yes
Green Room
10'x14'
no
no
no
yes

Promoters Office
9'8"x25' - Available with telephones, data ports, etc. as needed.

Arena Rigging
Open steel throughout the Arena. Low steel is 44 feet from the floor. Maximum two tons per 27 foot span. Maximum 1.75-tons per 10-feet of catwalk parallel to the truss. No load should be attached to any components of the catwalk.

Floor Load Capacities
On grade floor - unlimited floor capacity.

Indoor Pyrotechnics
Pyrotechnics requires a Monroe County Permit.

Load In
The Arena utilizes (4) covered docks on Court Street. Approximate distance to the upstage center is 60 feet.

One drive-in truck ramp with 15-foot clearance leads straight to the Arena floor.

Stagehands
IATSE Stagehands, Local 25 Stagehands provide all load-in/out services for stage shows, events, and theatrical performances.

WHAT'S NEW AT BLUE CROSS ARENA

War Memorial - The War Memorial shrine, designed to be a lasting tribute to all those from the Rochester area who gave their lives for our Nation's liberties, is accessible to the public. The shrine is open during all events in the building, regular weekday business hours, as well as special observances. The Veteran's Memorial Plaza overlooking the Genesee River, offers a tranquil area of reflection and remembrance.

Buy tickets online

Box Office Hours
Mon-Fri 11am-3pm
Sat 10am-2pm
Sun 12pm Event Days Only
Event Days Open until One Hour after Event Begins

Closed -
Thanksgiving Day, Christmas Eve, Christmas Day, New Year's Eve, New Year's Day, Memorial Day and Labor Day

The box office will be open if there is an event.